The Palmetto GBA Jurisdiction M Provider Contact Center (PCC) will be closed Monday, May 26, 2025, in observance of the Memorial Day holiday. During this closure, providers can use Sage, Palmetto GBA's chat self-service tool.

Contact Appeals

Published 09/24/2021

Tools

Self-Service

Appeals Calculator Self Service Tool

Determine the date your appeal must be received by.

Appeals Status Tool

Check the current status of your appeals.

Phone

Call 855-696-0705 (toll free)

Hours of operation: 8 a.m. to 5 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

Paper

Submit Documentation

If you are unable to submit your appeals via our eServices portal , please submit your completed appeals forms and documentation using one of the methods noted below

Fax:
(803) 699-2425
US Mail:
Palmetto GBA
HHH Appeals - JM
Mail Code: AG-630
P.O. Box 100238
Columbia, SC 29202-3238
FedEx, USPS, Certified Mail:
Palmetto GBA
HHH Appeals - JM
Mail Code: AG-630
Building One
2300 Springdale Drive
Camden, SC 29020
Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.


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