Due to unforeseen circumstances, we have had to close our webchat feature effective immediately. We regret any inconvenience this may cause. However; our chatbot, Sage, remains available to assist you with checking claim status and our eServices Portal is available to assist you with a host of your Medicare needs.

Site Help

Published 03/29/2021

Welcome to our site help page. Palmetto GBA has endeavored to bring you a website that is not only easy to navigate, but most important, one that provides useful services and information. If you do not find the answer to your questions, contact us.

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