Minimum System Requirements

Published 05/25/2022

We recommend that users verify their systems adhere to the following minimum requirements:

Operating System

  • Windows 10 (latest security patches)
  • Mac OS X 10.13.6  or above

Supported Internet Browsers*

  • Microsoft Edge: Version 87.x and above
  • Mozilla Firefox: Version 34.x and above
  • Google Chrome Version 40.x and above
  • Safari: Version 13.1.2 and above

*It is highly recommended that Internet Explorer users migrate to one of the above supported browsers before Microsoft ceases to support Explorer in June, 2022.

Screen Resolution

  • Recommended Minimum Screen Resolution: 1280x720

Required

  • JavaScript enabled
  • Compatibility view disabled
  • Pop-block disabled
  • Use of TLS 1.2 or higher security settings

Optional

  • Adobe Reader Version 2020 or above

Please Note: Although the site may still operate without meeting these minimum requirements, we cannot guarantee the functionality or layout presented.


Was this article helpful?

Palmetto GBA Web Chat

Sounds: OnSave Transcript
Please answer the questions below. Additional fields may appear based on previous answers. Fields with a red asterisk (*) are required.
Your InformationClear
1()-x
Inquiry InformationClear
Select your stateClear
Select your stateClear
Provider InformationClear
Patient InformationClear
Patient Name must exactly match the information submitted on the claim, including suffix if applicable.
//
Appeal InformationClear
//
//
Claim InformationClear
//
//
Denial InformationClear
//
//
Rejection InformationClear
DDE InformationClear
Restore InformationClear
//
Prior Authorization InformationClear
//
//
Application InformationClear
Product InformationClear
OtherClear
Additional InformationClear

Are you sure you want to end your chat?

Keep ChattingClose ChatSave Transcript & Close

Webchat

Our dedicated webchat representatives are online to assist you with your general inquiries, provider enrollment, EDI, eServices and more in real-time.