The Palmetto GBA Jurisdiction M Provider Contact Center (PCC) will be closed Monday, May 26, 2025, in observance of the Memorial Day holiday. During this closure, providers can use Sage, Palmetto GBA's chat self-service tool.

Urgent Pre-Claim Review Message for Illinois Home Health Providers

Published 02/06/2020

Illinois home health providers who selected Choice 1 - Pre-Claim Review (PCR) are now able to submit PCR requests for all billing period start dates beginning on or after June 1, 2019. Palmetto GBA had recently identified an issue with PCR submissions for requests with a billing period start date prior to February 1, 2020. The issue has now been corrected. We apologize for any inconvenience.

 

 

 


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