Emergency and Disaster Instructions

Published 03/31/2022

When a natural disaster, extreme weather or other emergency occurs that affects Medicare providers and the beneficiaries that they serve, special emergency-related policies and procedures may be implemented by the Centers for Medicare & Medicaid Services (CMS). For detailed information on these policies and procedures, please see the following resources:

This section provides information regarding the 2019 Novel Coronavirus (COVID-19). CMS has developed helpful information regarding the 2019 Novel Coronavirus (COVID-19).

Railroad Medicare COVID-19 Hotline
The Railroad Medicare COVID-19 hotline can be reached at 888-882-7931 between the hours of 8:30 a.m. to 7 p.m. ET. Representatives can assist with provisional enrollment and information about accelerated payment requests. 

COVID-19 Vaccines

Coronavirus: Overview

General Information and Updates

  • CMS Coronavirus Partner Virtual Toolkit

CMS MLN Connects

  • MLN Connects — Thursday, August 27, 2020: COVID-19: Training to Strengthen Nursing Home Infection Control Practices
  • MLN Connects — Thursday, August 20, 2020: Routine Provider Inspections Resume
  • MLN Connects — Thursday, August 13, 2020: COVID-19: CMS/CDC Nursing Home Training Series Webcast – August 13
  • MLN Connects — Thursday, August 6, 2020: Physician Fee Schedule Proposed Rule Listening Session: Register Now
  • MLN Connects Special Edition — Tuesday, August 4, 2020: PFS, OPPS, and IRF: FY 2021 Payment Rules
  • MLN Connects Special Edition — Friday, July 31, 2020: FY 2021 Medicare Payment Policies for IPFs, SNFs, and Hospices
  • MLN Connects Special Edition — Thursday, July 30, 2020: Payment for COVID-19 Counseling, Reporting Hospital Therapeutics, Out-of-Pocket Drug Costs
  • MLN Connects — Thursday, July 30, 2020: COVID-19 Impacts on Medicare Beneficiaries – Updated Data
  • MLN Connects Special Edition — Thursday, July 23, 2020: COVID-19: New Resources to Protect Nursing Home Residents
  • MLN Connects for Thursday, July 23, 2020: Telemedicine Hack: 10-Week Learning Community for Ambulatory Providers
  • MLN Connects for Thursday, July 16, 2020: Nursing Homes & COVID: Five Things to Know, Additional Resources, Training
  • MLN Connects for Thursday, July 9, 2020: ICD-10-CM Diagnosis Codes: FY 2021
  • MLN Connects Special Edition — Monday July 6, 2020: News
  • MLN Connects for Thursday, July 2, 2020: Attend Nursing Home Training Series Webcasts
  • MLN Connects Special Edition — Friday, June 26, 2020: News
  • MLN Connects for Thursday, June 25, 2020: COVID-19: New Data Details Impacts on Medicare Beneficiaries
  • MLN Connects Special Edition — Friday, June 19, 2020: COVID-19: Using the CR Modifier and DR Condition Code
  • MLN Connects for Thursday, June 18, 2020: COVID-19 Diagnostic Laboratory Tests: Billing for Clinician Services
  • MLN Connects for Thursday, June 11, 2020: COVID-19: Reopening Health Care Facilities
  • MLN Connects for Thursday, June 4, 2020: MLN Connects for June 4, 2020
  • MLN Connects Special Edition — Monday, June 1, 2020: COVID-19: Using the CR Modifier and DR Condition
  • Special Edition MLN Connects — Friday, May 29, 2020: New COVID-19 FAQs on Medicare Fee-for-Service Billing
  • MLN Connects for Thursday, May 28, 2020: MLN Connects for May 28, 2020
  • MLN Connects for Thursday, May 21, 2020: Join Upcoming COVID-19 Calls
  • Special Edition MLN Connects — Friday, May 15, 2020: COVID-19 deadlines, new releases, and important calls
  • MLN Connects for Thursday, May 14, 2020: IPPS/LTCH PPS: FY 2021 Proposed Rule
  • Special Edition MLN Connects — Tuesday, May 12, 2020: COVID-19: Additional Waivers, Price Transparency, and the CMS
  • Special Edition MLN Connects — Friday, May 8, 2020: COVID-19: Nursing Home Reporting, Updated Telehealth Video, Pharmacies & Other Suppliers Can Enroll as Labs, IRF Flexibilities
  • MLN Connects for April 30, 2020: COVID-19: Lessons from the Front Lines
  • Special Edition MLN Connects — April 27, 2020: COVID-19: CMS Reevaluates Accelerated Payment Program and Suspends Advance Payment Program 
  • MLN Connects for April 23, 2020: Report Clinical Trial Data to Fight COVID-19 & Earn MIPS Credit 
  • Special Edition MLN Connects — April 20, 2020: COVID-19: Nursing Home Transparency, Recommendations for Areas with Low Incidence of Disease 
  • Special Edition MLN Connects — April 17, 2020: COVID-19: RHC & FQHC Flexibilities, Increased Payment for Lab Tests, Hospital Waivers, Call Audio and Transcript
  • Special Edition MLN Connects — Wednesday, April 15, 2020: COVID-19: Reprocessing Hospital Claims, Essential Diagnostic Services, Non-Invasive Ventilators 
  • Special Edition MLN Connects — Friday, April 10, 2020: COVID-19: Infection Control, Maximizing Workforce, Updated Q&A, CS Modifier for Cost-Sharing, Payment Adjustment Suspended 
  • MLN Connects for Thursday, April 9, 2020: Important COVID-19 Updates 
  • Special Edition MLN Connects — Tuesday, April 7, 2020: COVID-19: Telehealth Video, Coinsurance and Deductible Waived, ASC Attestations, Ambulance Modifiers, Lessons From Front Lines, MLN Call Today
  • Special Edition MLN Connects – Friday, April 3, 2020: COVID-19: Telehealth Billing Correction, Nursing Home Recommendations, Billing for Multi-Function Ventilators, New ICD-10-CM Diagnosis Code 
  • MLN Connects Special Edition — Tuesday, March 31, 2020: COVID-19: Regulatory Changes, Telehealth Billing, and Specimen Collection Codes
  • MLN Connects Special Edition — Monday, March 30, 2020: COVID-19: Financial Relief, Nursing Home Telehealth, Quality Reporting, Clinical Laboratories, Hospital Data Sharing
  • MLN Connects for Thursday, March 26, 2020: COVID-19: New Targeted Plan for Health Care Facility Inspections 
  • MLN Connects Special Edition — Thursday, March 26, 2020: COVID-19: Enrollment Relief, Open Payments, Beneficiary Notices 
  • Special Edition MLN Connects — Monday, March 23, 2020: COVID-19: Relief for Quality Reporting Programs and Provider Enrollment 
  • Special Edition MLN Connects — Friday, March 20, 2020: COVID-19: Telehealth and Non-Essential Procedures 
  • MLN Connects for Thursday, March 19, 2020: Medicare FFS Response to the Public Health Emergency on the Coronavirus (COVID-19)
  • Special Edition MLN Connects — Tuesday, March 17, 2020: COVID-19: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak
  • Special Edition MLN Connects — Monday, March 16, 2020: COVID-19: FFS Response and Nursing Home Visitor Guidance 
  • Special Edition MLN Connects — Friday, March 13, 2020: COVID-19: Test Pricing, Diagnostic Lab Tests, Pricing & Codes, and EHB Coverage
  • MLN Connects for Thursday, March 12, 2020: 2019 Novel Coronavirus Guidance 
  • Special Edition MLN Connects — Monday, March 9, 2020: COVID-19 Response: CMS Issues FAQs to Assist Medicare Providers 
  • Special Edition MLN Connects — Friday, March 6, 2020: CMS Develops Additional Code for Coronavirus Lab Tests 
  • Special Edition MLN Connects — Wednesday, March 4, 2020: CMS Announces Actions to Address Spread of Coronavirus
  • MLN Connects for Thursday, February 27, 2020: COVID-19 Coding Guidance 
  • MLN Connects for Thursday, February 20, 2020: Bill Correctly for Medicare Telehealth Services

All Health Professional Guidance

  • Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19) (SE20011 [PDF, 226 KB]) 

Telehealth

 Labs

Billing and Coding

Accelerated Payments

Provider Enrollment


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Immediate Infusion of $30 Billion into Health Care SystemeServices Roster BillingRailroad Medicare Provider Enrollment: Temporary Provisional Medicare Billing Privileges Due to COVID-19Medicare Fee-for-Service (FFS) Response to the 2020 Commonwealth of Puerto Rico EarthquakesCOVID-19 Laboratory Test PricingRailroad Medicare COVID-19 Hotline: Open Saturday, April 4, and Sunday, April 5, 2020CMS Coronavirus Partner Virtual ToolkitCOVID-19 Vaccine Resources: What Partners Need to Know NowCOVID-19 Diagnostic Laboratory Tests: Billing for Clinician ServiceseServices: COVID-19 Transition ModuleModifiers Used During the COVID-19 Public Health Emergency (PHE)Protect Yourself: Avoid COVID-19 Vaccine ScamsCOVID-19 Vaccine and Monoclonal Antibody Therapy Paper Roster Billing PacketRailroad Medicare COVID-19 Provider Enrollment: Temporary Enrollment of Medicare Pharmacies and Other Suppliers as Independent Clinical Diagnostic LaboratoriesRepayment of COVID-19 Accelerated and Advance Payments Began on March 30, 2021Vaccines.gov WebsiteCMS Infographic: Medicare Payment for COVID-19 Vaccination Administered in the HomeMLN Connects Special Edition: Monday, August 2, 2021CMS COVID-19 Vaccine ToolkitsMedicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19)MLN Connects for Thursday, November 4, 2021Billing VEKLURY (Remdesivir) Antiviral Medication in Outpatient SettingsCritical Care Services: Implementation February 15, 2022Coming Soon: Offset Percentage Increase for COVID-19 Accelerated or Advanced Payment RefundsImportant Reminder: Medicare FFS Claims Payment Adjustment (Sequestration) ResumesMLN Connects Special Edition: Thursday, April 8, 2022MLN Connects for Thursday, April 14, 2021MLN Connects for Thursday, April 21, 2022MLN Connects for Thursday, May 5, 2022MLN Connects for Thursday, May 26, 2022MLN Connects for Thursday, June 30, 2022