We've Made it Easier to Keep Your eServices Account Active

Palmetto GBA has made an enhancement to the eServices portal to make it easier to keep your eServices accounts active. This enhancement is ideal for providers that don’t utilize the eServices portal on a regular basis.

This new change no longer requires the need to login. Users will receive an email that contains a link to keep your account active. (See the example below.) The following is a breakd0wn of the process:

• When you receive the E-Notice email with the subject line “To prevent ACCOUNT SUSPENSION, use the link by...”  simply click the link in the email and your account will stay active
   
• The link will expire, so be sure to use it before the date in the email subject line
   
• Users will receive a confirmation message signifying the action was successful
   
• If the action is not successful, you will be prompted with the next steps to take

Figure 1: Email example
 

Figure 2: Confirmation Page Example