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Education On Demand


Self-paced learning consists of training courses that you can complete on your time, at your convenience. Your Palmetto GBA Provider Outreach and Education team offers a variety of educational options to fit your training and education needs.

Encore presentations are recorded versions of previously presented live webinars. Encore presentations can serve as a refresher of a live webinar you attended or allow you to view a webinar you were unable to attend when it was offered live.

Instructional videos provide tutorials on how to best use tools on the Part B website, information related to Provider Outreach and Education functions, and other valuable information to make your job easier.

Web based training (WBTs) are interactive training modules that allow you to self-test on topics relevant to Medicare coverage and billing. Some WBTs have been created in conjunction with other education materials and are to be used as an additional training resource, while others are stand-alone training packages created to provide information on a subject with a follow-up knowledge check.

Webcast Library allows you to easily find and participate in live and encore webcasts, search and browse the library for events and take advantage of single-sign-on for these events!

CMS offers additional learning opportunities through their website. Access these links for details:





Education On Demand Articles


Basics of Provider Level Balance (PLB) Reason Codes ModuleAppeals Timeliness CalculatorAppeals Overview for Providers ModulePalmetto GBA Jurisdiction J/M COVID-19 Vaccine and Monoclonal Antibody Infusion Therapy Paper Roster Billing WebinareServices Electronic Billing for Mass Immunizers Tutorial Webinar (OnDemand)Top Medical Review Denials ModuleADR Response CalculatorJJ/JM Part B Fourth Quarter Updates, Changes and Reminders Webinar: Recorded PresentationHow Can We Be of eServices To You? Encore Webcast: Recorded PresentationNew Patient Office Visits ModuleEnhanced Ambulance Prior Authorization eServices Form Webcast: Recorded PresentationChiropractic Documentation ModuleeServices: Forms & Secure Messaging VideoMSP Basics ModulesSatisfying an Overpayment Through Offset ModuleCataract Removal ModuleMedical Necessity of Therapeutic Exercise ModuleCare Coordination and Management Services ModulesSave Time with eTicketAmbulance Coverage for Nonemergency Transports ModuleFinance and Accounting Training ModulesTargeted Probe and Educate Process ModuleeServices: Registration VideoChiropractic Basic Billing ModuleeServices: COVID-19 Transition ModuleIntroduction to CERT Web Based TrainingMedicare Made EasyChecklist for Timely Filing ExtensionAmbulance Prior Authorization eServices Form (HCPCS A0427, A0429) ModuleHow to Attend Webcasts via ON24Jurisdiction J and Jurisdiction M Home Infusion Therapy (HIT) for New Part B Supplier Enrollment and Billing Webinar OnDemand Viewing - Now AvailableCMS Continuing Education (CMSCE) WebsiteCMS MLN Connects VideosNeed an Answer to a Medicare Question?Initial Preventive Physical Examination ModuleMedicare Learning Network (MLN) Preventive Services Education ToolPC-ACE Pro32 Training ModulesTraining Modules on v5010 ReportsAcronym/Terminology IndexCMS-885O Medicare Enrollment Application ModuleRedetermination Status TooleServices Updates for Part B Providers Webinar (First Quarter)Site TutorialVideo EducationEDI Enrollment Instructions Guide ModuleeServices and Google Authenticator ModuleJJ and JM Part B Quarterly Updates OnDemand WebinarJurisdictions J, M and RRB SMAC Part B Medicare Cognitive Assessment and Care Plan Services Webinar: Questions and AnswersMedicare Part B Jurisdictions J and M Subsequent Hospital Visits Review Webinar (OnDemand)Cognitive Assessment and Care Plan Services ModuleCervical Disc Spinal Fusion and Spinal Cord Stimulator On-Demand WebcastResolution Tips for Overlapping Claims