The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed for staff training from 8 a.m. to 12 p.m. ET Friday, February 28, 2025. Please note that the webchat feature will be unavailable at this time.

Frequently Asked Questions

Published 12/28/2023

When Medicare’s decision is to deny or partially deny a service or claim, providers and beneficiaries may appeal the initial claim determination. Here you will find helpful tips and educational material to aid in the appeals process.


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