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Education On Demand


Self-paced learning consists of training courses that you can complete on your time, at your convenience. Your Palmetto GBA Provider Outreach and Education team offers a variety of educational options to fit your training and education needs.

Encore presentations are recorded versions of previously presented live webinars. Encore presentations can serve as a refresher of a live webinar you attended or allow you to view a webinar you were unable to attend when it was offered live.

Instructional videos provide tutorials on how to best use tools on the Part B website, information related to Provider Outreach and Education functions, and other valuable information to make your job easier.

Web based training (WBTs) are interactive training modules that allow you to self-test on topics relevant to Medicare coverage and billing. Some WBTs have been created in conjunction with other education materials and are to be used as an additional training resource, while others are stand-alone training packages created to provide information on a subject with a follow-up knowledge check.

Webcast Library allows you to easily find and participate in live and encore webcasts, search and browse the library for events and take advantage of single-sign-on for these events.

CMS offers additional learning opportunities through their website. Access these links for details:




Cost Report Status ToolBasics of Provider Level Balance (PLB) Reason Codes ModuleAppeals Status ToolAppeals Timeliness CalculatorAppeals and Clerical Error Reopenings ModuleMedicare Made EasyeServices: Registration VideoRefunds and Overpayment ModuleeServices: Forms & Secure Messaging VideoFinance and Accounting Training ModulesMedicare Secondary Payer (MSP) Coding ModuleEducational Events Where You Can Ask Questions and Get Answers from Palmetto GBAPatient Discharge Status Codes and Hospital Transfers ModuleInpatient Rehabilitation Facility - Required Documentation ModulePartial Hospitalization Programs (PHPs) ModuleSatisfying an Overpayment through Offset ModuleLimitations on the Recoupment of Medicare Overpayments ModuleIntegrated Outpatient Code Editor and Medicare Code Editor ModuleeServices and Google Authenticator ModuleReligious Nonmedical Health Care Institution Overview ModuleIntroduction to CERT Web Based TrainingFederally Qualified Health Centers (FQHCs) - A to Z ModuleIntensity-Modulated Radiation Therapy ModuleESRD Billing for Acute Kidney Injury (AKI) ModuleDDE Training ModulesCracking Condition Code 44 Computer-Based Training340B Drug Program Reimbursement CalculatorDiagnosis Related Group (DRG) 227 ModuleHyperbaric Oxygen Therapy ModuleeServices: COVID-19 Transition ModuleIntroduction to Modifiers ModuleSave Time with eTicket ModuleClinical Trials Coverage and Billing ModuleReason Code C7010 ModuleKnow Your J Codes - Drugs and Biologicals ModuleSkilled Nursing Facility (SNF) Basics Training ModulesInpatient Psychiatric Facility (IPF) Training ModulesMSP Basics ModulesDiagnosis Related Group (DRG) 470 ModuleRural Health Clinic (RHC) Overview ModuleMedical Necessity of Therapeutic Exercise ModuleTraining Modules on v5010 ReportsSkilled Nursing Facility (SNF) Extended Care Services ModuleChecklist for Timely Filing ExtensionNeed an Answer to a Medicare Question?CMS Continuing Education (CMSCE) WebsiteReason Code C7010 Job AidClarification of Negative ReimbursementMedicare Part A East (PAE) Qualified Independent Contractor (CIC) Demo Now Available On DemandProvider Refunds to PatientsLeave of Absence (LOA) and Hospital Repeat Admission BillingCMS MLN Connects VideosJurisdiction J and Jurisdiction M Home Infusion Therapy (HIT) for New Part B Supplier Enrollment and Billing Webinar OnDemand Viewing - Now AvailableNavigating Palmetto GBA's Event Registration PortalLong Term Care Hospital (LTCH) Prospective Payment System (PPS) Interrupted Stay PolicyBilling Disputes Resolution RequestsProvider Address Job AidIncorrect Data Posted to the Common Working File (CWF)Medicare Learning Network (MLN) Preventive Services Education ToolPC-ACE Pro32 Training ModulesClarification of the First Level Appeal Decision LetterProvider Enrollment Training ModulesTips to Facilitate the Change of Ownership (CHOW) ProcessMedical Necessity of Therapeutic Exercise ModuleWhat is My Appeal Status? ModuleTimely Filing Job AidSite TutorialPart A East (PAE) Appeals Demonstration ModuleEDI Enrollment Instructions Guide ModuleMedicare Credit Balance Report ModuleVideo EducationCan I Appeal My Claim Denial? ModuleCervical Disc Spinal Fusion and Spinal Cord Stimulator On-Demand WebcastADR Response CalculatorHow to Attend Webcasts via ON24Palmetto GBA eServices Webinar Series: Session 2 On DemandChecklist for Timely Filing ExtensionClosing the Gap: Left Atrial Appendage Closure ModuleOverlapping Claim Resolution TipsSkilled Nursing Facility (SNF) Ancillary Services ModuleCardiac Rehabilitation: Coverage Criteria and Documenation RequirementsJJ Part A EDI Enrollment: Finding Forms OnlineAccess TPE Letters Electronically: Job AidAppeals Overview for Providers ModuleTimely Filing Exclusion Requests ModuleTargeted Probe and Educate Process ModuleMedicare Advantage Inpatient Shadow Billing Job AidInpatient Hospital Pre-Entitlement ClaimsResolution Tips for Overlapping ClaimsResolution Tips for Overlapping ClaimsPart A Module: DRGs 871 and 872Cervical Discectomy ModuleSpinal Cord Stimulator Therapy ModuleAcronym/Terminology IndexIntensity Modulated Radiation Therapy Webinar: April 28, 2022Panniculectomy and Medical Necessity ModuleVein Ablation and Medical Necessity ModuleBilling Hospice Physician, Nurse Practitioner and Physician Assistant Services (Related to Terminal Diagnosis) Job AidUtilization of Lifetime Reserve Days ModuleA/B Rebilling ModuleIPPS Billing for Cost Outlier ModuleDid You Miss It? MayFest Part A 'At The Helm of CERT Inpatient Claim Documentation'Did You Miss It? Part A Voyaging Around All Things to Know About Medical ReviewDid You Miss It? Mayfest Part A Session 1: Cruising Through MSP Billing When Benefits Are ExhaustedDid You Miss It? MayFest Part A Session 4: In The Deep-Sea of Lifetime Reserve Days and Other Cost Outlier ScenariosDid You Miss It? Jurisdictions J, M, HHH and Railroad Medical Review Hot Topics Webinar: Targeted Probe and Educate

Last Updated: 01/01/2020