Contact Claims

Published 01/18/2023

Phone
Phone

Call 855-696-0705 (toll free)

Hours of operation: 8 a.m. to 4:30 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

Fax

 

Additional Documentation

Please fax Additional Documentation to (803) 699-3588

ADR Responses

Please fax ADR Responses to:

  • North Carolina - (803) 699-3584
  • South Carolina - (803) 699-3585
  • Virginia - (803) 699-3586
  • West Virginia - (803) 699-3587

US Mail

Please submit all paper claims and supporting documentation via US Mail to:
Palmetto GBA
Mail Code: AG-600
P.O. Box 100190
Columbia, SC 29202-3190

Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.


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