The Palmetto GBA Jurisdiction J Provider Contact Center (PCC) will be closed Monday, May 26, 2025, in observance of the Memorial Day holiday. Please note the webchat feature will be unavailable on this date. However, during this closure, providers can use Sage, Palmetto GBA's chat self-service tool.

Contact Electronic Data Interchange (EDI)

Published 01/18/2023

Phone

Call 877-567-7271

Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF,), and IVR Conversion Tool for additional guidance.

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Medicare.EDI @palmettogba.com

For security reasons please do not submit PHI/PII over email.

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Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.


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