Skip to Main Content

{"DID":"crit13b2dd","Sites":"Railroad Beneficiaries","Start Date":"05-20-2025 10:44","End Date":"05-26-2025 17:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, May 26, 2025, in observance of the Memorial Day holiday.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit13d514","Sites":"JMB^JMHHH^Railroad Beneficiaries","Start Date":"05-23-2024 00:00","End Date":"05-27-2024 23:27","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, May 27, 2024, in observance of the Memorial Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit15e54b","Sites":"Railroad Beneficiaries","Start Date":"05-03-2023 08:41","End Date":"05-09-2023 07:00","Content":"The Railroad Medicare Beneficiary Contact Center will be closed on Monday, May 8, 2023 due to a planned system transition. The Railroad Medicare IVR and MyRRMed portal will also be unavailable on this day. Service is expected to be restored to all areas on Tuesday, May 9, 2023.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit1d255b","Sites":"Railroad Beneficiaries","Start Date":"05-26-2022 12:30","End Date":"05-30-2022 19:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed Monday, May 30, 2022, in observance of Memorial Day.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n"}, {"DID":"crit23d2d2","Sites":"Railroad Beneficiaries","Start Date":"11-02-2022 08:36","End Date":"11-05-2022 12:00","Content":"MyRRMed will be unavailable on Saturday, November 5, 2022, starting at 7 a.m. for planned maintenance. We expect MyRRMed to be available late morning. We apologize for any inconvenience.","URL":"","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"no"}, {"DID":"crit2d1231","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"12-27-2024 11:32","End Date":"01-02-2025 05:33","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on January 1, 2025, in observance of the New Year's Day holiday.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit342413","Sites":"Railroad Beneficiaries","Start Date":"02-16-2024 14:18","End Date":"02-19-2024 15:00","Content":"The Palmetto GBA RRB SMAC Beneficiary Contact Center (BCC) will be open and available to take your calls on President's Day, Monday, February 19, 2024.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critb4aa3b","Sites":"Railroad Beneficiaries","Start Date":"12-23-2024 13:10","End Date":"12-25-2024 17:30","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed Tuesday, December 24, 2024, and Wednesday, December 25, 2024, in observance of the Christmas holidays.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critbc25a5","Sites":"Railroad Beneficiaries","Start Date":"01-14-2025 08:13","End Date":"01-14-2025 19:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, January 20, 2025, in observance of the Martin Luther King, Jr. Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critbed5e4","Sites":"Railroad Beneficiaries","Start Date":"09-01-2023 11:13","End Date":"09-04-2023 19:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed Monday, September 4, 2023, in observance of Labor Day.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critc2aa52","Sites":"Railroad Beneficiaries","Start Date":"10-01-2024 10:19","End Date":"10-05-2024 10:24","Content":"Due to the effects of Hurricane Helene, calls to our beneficiary contact center may experience longer wait times than usual.","URL":"","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"yes"}, {"DID":"critcae2d4","Sites":"Railroad Beneficiaries","Start Date":"01-09-2024 14:38","End Date":"01-15-2024 16:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on January 15, 2024, in observance of the Martin Luther King Jr. Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critcbd1a4","Sites":"Railroad Beneficiaries","Start Date":"01-14-2022 10:59","End Date":"01-17-2022 17:59","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, January 17, 2022, in observance of the Martin Luther King, Jr. Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n"}, {"DID":"crite11535","Sites":"Railroad Beneficiaries","Start Date":"06-26-2024 13:13","End Date":"07-04-2024 23:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed Thursday, July 4, 2024, in observance of Independence Day.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crite35ca3","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"02-16-2024 14:21","End Date":"02-16-2024 16:30","Content":"The Palmetto GBA RRB SMAC Provider Contact Center (PCC) will be open and available to take your calls on President's Day, Monday, February 19, 2024.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"criteab414","Sites":"Railroad Beneficiaries","Start Date":"11-26-2024 08:38","End Date":"11-29-2024 19:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on November 28 and 29, 2024, in observance of the Thanksgiving holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}

MyRRMed Portal

Published 8/16/2008

Access MyRRMed Portal

www.PalmettoGBA.com/MyRRMed

Palmetto GBA is pleased to offer MyRRMed, our free Internet-based, beneficiary self-service portal that will allow you to access the following:

Railroad Medicare Part B Claim Status Details
Historical Railroad Medicare Part B Medicare Summary Notices (MSNs)
View and manage a listing of persons you have authorized to have access to your healthcare information

To register for MyRRMed, you will need the following information from your Railroad Medicare card:

Your Medicare number (do not enter dashes or spaces when registering)
Your last name
Your first name
Your date of birth
The effective date for Part B

New Railroad Medicare Card

Follow the steps below:

Go to www.PalmettoGBA.com/MyRRMed
Click on the New Users 'Register Now' button
Complete the online form
View the Terms of Use, check the boxes and click 'Continue'
Verify your address and click 'Continue'
Make a note of your assigned User ID
Choose your security questions and answers
Create your password and click 'Submit'
Verify your email address by accessing the link in the verification email you will receive
Wait for your welcome letter
When you receive your welcome letter, return to www.PalmettoGBA.com/MyRRMed
Log in and enter the access code from your welcome letter on the Access Pending screen
You will then be able to access all of the MyRRMed features

If you have questions about using the MyRRMed portal, please call our Beneficiary Contact Center at 800-833-4455, or for the hearing impaired, call TTY/TDD at 877-566-3572. Customer Service Representatives are available Monday through Friday, from 8:30 a.m. until 7 p.m. ET.

Was this article helpful?