The Palmetto GBA Jurisdictions J Provider Contact Center (PCC) will be closed for staff training from 8 a.m. to 12 p.m. ET Friday, May 16, 2025. Please note the webchat feature will be unavailable at this time. However, during this closure, providers can use Sage, Palmetto GBA's chat self-service tool.

Evaluation and Management (EM)

Published 03/11/2023

Palmetto GBA is in the process of updating our web education related to evaluation and management services based on the 2023 CMS guidelines. We will notify our provider community through the jurisdictional websites and our Email Updates messaging as the revisions are completed.

Access these helpful resources for more information about evaluation and management (E/M) services.


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