eServices Account Administration/User Experience

Published 03/30/2023

We made several updates to make using and maintaining your eServices account easier. We extended the account recertification timeframe to once a year; we added a view password option that allows you to see what you type into the password field; we added Google Authenticator for browsers;  we made modifications to allow you to log back in without a timeout period when you log out incorrectly by closing the browser. Alos, to making staying logged in easier, we extended the time before a session will timeout for inactivity from 15 minutes to 30 minutes, and we updated the look of the My Account function so you can easily find the specific action you want to take.


Was this article helpful?

Palmetto GBA Web Chat

Sounds: OnSave Transcript
Please answer the questions below. Additional fields may appear based on previous answers. Fields with a red asterisk (*) are required.
Your InformationClear
1()-x
Inquiry InformationClear
Select your stateClear
Select your stateClear
Provider InformationClear
Patient InformationClear
Patient Name must exactly match the information submitted on the claim, including suffix if applicable.
//
Appeal InformationClear
//
//
Claim InformationClear
//
//
Denial InformationClear
//
//
Rejection InformationClear
DDE InformationClear
Restore InformationClear
//
Prior Authorization InformationClear
//
//
Application InformationClear
Product InformationClear
OtherClear
Additional InformationClear

Are you sure you want to end your chat?

Keep ChattingClose ChatSave Transcript & Close

Webchat

Our dedicated webchat representatives are online to assist you with your general inquiries, provider enrollment, EDI, eServices and more in real-time.