Provider Enrollment Application Processing Time

Published 08/08/2025

Palmetto GBA strives to provide a superior customer experience and considers provider enrollment application processing timeframes to be a major part of that effort. 

Choosing to submit your application using the Medicare Provider Enrollment, Chain, and Ownership System (PECOS) via the internet will drastically decrease the total processing time as well as ensure all signatures and supporting documentation are provided at submission. Submit you application via PECOS. .

Reasons Enrollment Application Processing Is Delayed

  • Application not signed appropriately
  • Application incomplete and supporting documentation not included, this will require development requests and prolong the processing timeframes
  • Application may be impacted by clock stoppages due to several reasons, please view the Medicare Program Integrity Manual (PDF) on page 424 for the full list
  • To avoid potential delays, please ensure all applicable sections of the application are complete and supporting documentation is attached at the time of submission

The information below represents the number of days allowed by the CMS for Palmetto GBA to complete the processing of submitted enrollment applications. 

Application Type and Submission Method Processing Timeframes
Paper Application
(Not requiring a site visit, development, or fingerprint)
30 calendar days
Paper Application
(Requiring a site visit, development, or fingerprint)
65 calendar days
Internet PECOS Submitted Application
(Not requiring a site visit, development, or fingerprint)
15 calendar days
Internet PECOS Submitted Application
(Requiring a site visit, development, or fingerprint)
50 calendar days

Note: The above timeframes do not account for clock stoppage time. Processing timeframes begin on the date application was received. Check status of you application online.


Was this article helpful?

Palmetto GBA Web Chat

Sounds: OnSave Transcript
Please answer the questions below. Additional fields may appear based on previous answers. Fields with a red asterisk (*) are required.
Your InformationClear
1()-x
Inquiry InformationClear
Select your stateClear
Select your stateClear
Provider InformationClear
Patient InformationClear
Patient Name must exactly match the information submitted on the claim, including suffix if applicable.
//
Appeal InformationClear
//
//
Claim InformationClear
//
//
Denial InformationClear
//
//
Rejection InformationClear
DDE InformationClear
Restore InformationClear
//
Prior Authorization InformationClear
//
//
Application InformationClear
Product InformationClear
OtherClear
Additional InformationClear

Are you sure you want to end your chat?

Keep ChattingClose ChatSave Transcript & Close

Webchat

Our dedicated webchat representatives are online to assist you with your general inquiries, provider enrollment, EDI, eServices and more in real-time.