Contact Palmetto GBA Jurisdiction J Part B

Published 01/17/2025

Phone

Call 877-567-7271 (Toll Free)

Our Provider Contact Center representatives are here to assist you with general inquires, provider enrollment, EDI, eServices and more. Open 8 a.m. to 6 p.m. ET, Monday through Friday. Please reference our Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

Beneficiary Inquiries

Please visit Medicare.gov or call:

1-800-MEDICARE
(800-633-4227)
TTY: 877-486-2048

Medicare Secondary Payer

Please visit CMS.gov or call the MSP Contractor:

855-798-2627
TTY: 855-797-2627

Open 8 a.m. to 8 p.m. ET, Monday through Friday, except holidays.

Unified Program Integrity Contractor

SafeGuard Services, LLC

SafeGuard Services, LLC
3450 Lakeside Drive
Suite 201
Miramar, FL 33027

Envelope with 'at' symbol

Email Us

Use our contact form to submit general inquiries or to provide feedback on our website. For security reasons please do not submit requests involving PHI/PII with this form.

page with writing

General Correspondence

Please submit general correspondence to:

Fax
(803) 699-3582

U.S. Mail
Palmetto GBA Provider Contact Center
Mail Code: AG-830
P.O. Box 100306
Columbia, SC 29202-3306

Group of People

Contact Palmetto GBA Departments

For information on contacting a specific department by phone, email or fax or for instructions on submitting documentation by mail, please select a department:


Was this article helpful?

Palmetto GBA Web Chat

Sounds: OnSave Transcript
Please answer the questions below. Additional fields may appear based on previous answers. Fields with a red asterisk (*) are required.
Your InformationClear
1()-x
Inquiry InformationClear
Select your stateClear
Select your stateClear
Provider InformationClear
Patient InformationClear
Patient Name must exactly match the information submitted on the claim, including suffix if applicable.
//
Appeal InformationClear
//
//
Claim InformationClear
//
//
Denial InformationClear
//
//
Rejection InformationClear
DDE InformationClear
Restore InformationClear
//
Prior Authorization InformationClear
//
//
Application InformationClear
Product InformationClear
OtherClear
Additional InformationClear

Are you sure you want to end your chat?

Keep ChattingClose ChatSave Transcript & Close

Webchat

Our dedicated webchat representatives are online to assist you with your general inquiries, provider enrollment, EDI, eServices and more in real-time.